Shipping policy
At Nzaam Online, we aim to deliver your orders safely and on time across Pakistan. Please review our shipping policy below to understand how we process and deliver your orders.
1. Delivery Time
- Orders are usually processed within 1–2 working days after confirmation.
- Standard delivery time is 3–7 working days depending on your location.
- Delivery may take longer during sales, holidays, or due to unforeseen courier delays.
2. Shipping Charges
- Standard delivery charges may apply based on your location and order weight.
- Any applicable delivery fee will be shown at checkout before you confirm your order.
3. Order Tracking
- Once your order is shipped, you will receive an update or tracking details (if available) via SMS or WhatsApp.
- For any delivery-related queries, you can contact our support team.
4. Delays or Issues
- While we strive for timely deliveries, delays caused by courier services or natural events are beyond our control.
- If your parcel is delayed beyond the expected delivery time, please contact us for assistance.
5. Wrong Address or Failed Delivery
- Please ensure that your shipping address and contact details are entered correctly.
- If delivery fails due to incorrect information, re-shipping charges may apply.
6. Contact Us
For any questions about your order or delivery, reach out to us at:
📞 03086116737 (Call or WhatsApp)